Privacy Policy

Data Controller

Fidaro Logistics LLC

Collected Personal Data

We may collect various types of personal data from you, including:

Contact Information: Name, email address, phone number, company name, and mailing address provided when you use our contact forms or request a quote.

Service-Related Information: Details about your courier service inquiries, specific delivery needs, pickup and delivery locations, and item descriptions.

Payment Information: If you make payments directly through our site, payment card details are collected and processed by our third-party payment processor [Name of Payment Processor, e.g., Stripe, PayPal]. We do not store your full payment card details on our servers.

Usage and Device Data: Information about how you interact with our website, such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. We may use cookies and similar technologies to collect this data.

Purpose of collecting data

We collect and process your personal data for the following purposes:

To Provide and Manage Our Services: To respond to your inquiries, process your quote requests, schedule and fulfill courier deliveries, and manage your account.

For Communication: To send you updates regarding your deliveries, respond to your questions, and provide customer support.

For Marketing and Promotion: To send you relevant information about our services, promotions, or newsletters, where you have provided consent.

To Improve Our Website and Services: To understand how users interact with our website, analyze trends, and identify areas for improvement in our website functionality and service offerings.

For Security and Fraud Prevention: To protect our business and IT systems, prevent fraudulent activity, and ensure the security of our operations.

To Comply with Legal Obligations: To meet any legal or regulatory requirements, such as record-keeping or responding to lawful requests from public authorities.